RCBS customer support.

[Groundhog whacka]

Last year I bought a used RCBS auto 4x4 reloading press. When I got it, it needed a little tlc and was missing some parts. I called RCBS to get the replacement part and the pieces I was missing. When I called I got a computerized prompt with only two options. And within a minute had a live American non towelhead sounding operator on the line. I told them what I had and the part numbers I needed. They took my address and told me everything should be there in a few days. Even though I told them I bought the press used and some of the items I wanted were lost they considered all the parts warranty and didn't charge me a dime.
So needless to say, my next reloading equipment purchase will be an RCBS.
The reason I bring it up now is that I just finally went to switch over to loading something that used large primers and realized I accidentally ordered a small primer seating plug instead of the large primer plug that I was actually missing. I called them back up and they had one at my door within 3 days at no charge.

[ThaTermeneter]

omg great, all us that pay the price for a new press are supporting the scabbs that buy used shit missing parts > : (

[Groundhog whacka]

Originally Posted by ThaTermeneter

omg great, all us that pay the price for a new press are supporting the scabbs that buy used shit missing parts > : (

[ThaTermeneter]

Originally Posted by groundhog whacka

b quiet rockfucker

[Ph0x]

RCBS is cool like that.

[Groundhog whacka]

Originally Posted by ThaTermeneter

b quiet rockfucker

Nice talk sugar lips.
How is it any different from someone buying a car that still has 10,000 miles left on the factory warranty. If their stuff has a lifetime warranty, it's no skin off your ass. The freebies they gave me is just good business. It may have cost them a total of $3.00 to hook me up with the couple of small parts
I was missing but they now have a loyal customer.
Now go try to troll another forum d-bag.

[RadicalApex]

Most of my reloading equipment is RCBS. I've always found them very helpful and professional. Lee is a pretty good brand too IMO.

[5.56 SS109]

I use Lee because I'm a cheapskate, but from what I have seen RCBS dies have nicer features when it comes to adjusting them, plus their lock rings are superior to the o-ring setup Lee uses.

[Ph0x]

Aside from the Lee Factory Crimp Die and Lead Pots and Molds, most of Lee's stuff is nigger rigged and you have to learn little "tricks" to make it work.

[1983]

Originally Posted by ThaTermeneter

b quiet rockfucker

I have a press from them myself and I've never had a problem with it... Good to hear they back up their products though.

Al